Support
In-plugin support desk, bridged to a Telegram admin console.
Tickets from inside RevitSigned-out accessAttachments
Manage panel
What it does
Tickets are opened without leaving Revit and are answered by the team through a Telegram admin bridge.
Feature by feature
Capabilities
Open a ticket
Raise a support ticket from inside Revit; messages thread with the team, who reply via the Telegram admin bridge.
Read replies when signed out
A per-ticket token lets you read replies even when signed out, with an email-OTP path for signed-out access.
Attachments
Supported on tickets.
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